Terms and Conditions

Last updated: September 4, 2026

These Terms and Conditions set out the basic rules governing the use of yakupaga.tr and the products and services offered by YAKUPAĞA. By using this site, you agree to these terms.

1. Business information

YAKUPAĞA
Akmescit Mahallesi, Kefeli Yolu Sokak, Yakup Ağa Cami No: 8, 37100 Merkez / Kastamonu, Türkiye
Email: [email protected]

2. Use of the site

The site may only be used for lawful purposes. You must not attempt to compromise site security, disrupt services, gain unauthorized access, or infringe the rights of third parties.

3. Account creation and Sign in with Google

A customer account may be created using supported methods such as Sign in with Google. You are responsible for maintaining the security of the Google account used to access your customer account. YAKUPAĞA may temporarily restrict account access where there is a reasonable concern about security or misuse.

4. Product information and images

We aim to present product descriptions, measurements, colors and images as accurately as possible. Handmade and handwoven products may show minor variations in color, dimensions and texture due to production techniques, natural materials and display settings. Such natural variations may form part of the character of the product.

5. Orders and prices

We aim to keep prices and stock information on the site current. If a technical error, obvious pricing error or stock discrepancy is identified, the customer will be informed and the order will be corrected or cancelled in accordance with applicable law.

6. Payment

Available payment methods are shown during checkout. Completing an order means that you accept the terms applicable to the selected payment method.

7. Delivery

Delivery times may vary depending on stock availability, the nature of the product, the delivery address and carrier conditions. Customers are responsible for providing accurate and complete delivery and contact information.

8. Returns, withdrawal and consumer rights

Consumers retain all rights available to them under applicable consumer protection law. Withdrawal, return and exchange conditions apply according to the nature of the product and applicable legislation. Different rules may apply to personalized products or products that are excluded from the statutory right of withdrawal.

9. Intellectual property

Unless otherwise stated, trademarks, logos, text, product images, designs and other content on the site belong to YAKUPAĞA or their respective rights holders. They may not be copied, reproduced or republished for commercial purposes without written permission.

10. Limitation of liability

We do not guarantee that site services will always be uninterrupted or error-free. Except where liability cannot legally be limited, YAKUPAĞA shall not be liable for indirect losses arising from third-party services or errors attributable to the user.

11. Privacy

Details about the processing of personal data are explained in our Privacy Policy.

12. Changes and contact

These terms may be updated when necessary. The current version will be published on this page. If you have questions, contact us at [email protected].